Support

The noodle lattice rehydrates from the outside in at a known rate: at 100 °C, a 1.3 mm noodle reaches full core hydration between 80 and 95 seconds. Shorter leaves a dry core; past 3 minutes the noodle keeps absorbing and softens. 90 seconds is the tested center. Set a timer — the difference is real.

Yes — 100 °C at sea level, a full rolling boil. At 95 °C, add 15 seconds. Above 2,000 m altitude water boils cooler, so add 20–30 seconds and stir at the end. Warm tap water will not rebuild the broth emulsion; the fat stays in flakes instead of re-suspending.

It's printed on every lid — 400–430 ml depending on the bowl. Use a marked vessel the first few times. Too much water thins the tare; the bowls are seasoned for their exact volume. The inner wall of the shipping bowl has a fill line.

Really. Sublimation removes 98.6% of water content, and we seal each bowl with an oxygen absorber in a nitrogen-flushed pouch at under 2% residual O₂. No water activity plus no oxygen means nothing to spoil. Store below 27 °C, out of sunlight. The freezer adds nothing.

A slightly domed pouch at altitude (air freight, mountain delivery) is pressure differential, not spoilage — our pouches leave the line under mild vacuum. If a pouch is torn, or the puck inside has gone soft or sticky, don't eat it; email support with the lot code and we'll replace it.

No — that's the point. Bowls ship ambient in a paperboard case, USPS or UPS Ground, anywhere in the US. Orders over $60 ship free. No ice packs, no dry ice, no doorstep race. Current dispatch time is 1–2 business days from the Georgetown facility.

Canada now (5–9 business days, duties included at checkout). EU and Japan are in customs review — join the waitlist from the cart page and we'll email when your country opens. Freeze-dried meat products cross borders slowly; we'd rather do it correctly than quickly.

No. Every bowl is cooked complete — broth, noodle, toppings — exactly as we'd serve it, then frozen at −41 °C and sublimated whole for 22 hours at 0.0004 atm. There is no seasoning sachet because the seasoning is already in the bowl. Cup noodles are flash-fried and rebuilt from parts; this is the finished dish, paused.

Every bowl contains wheat (noodle) and soy (tare). Eggs, pork, chicken, fish (dashi), sesame, peanut, and dairy vary by bowl — the full matrix is on each product page and printed on the lid. Kinoko Shio is our only fully plant-based bowl. All bowls are produced on shared equipment.

Pick bowls, pick an interval — every 2, 4, or 6 weeks — and we ship automatically at 10% off. Skip, swap bowls, or cancel from any shipment email; changes lock 48 hours before dispatch. No commitment beyond the shipment already boxed.